When you add a milestone, all fields should be filled in before the milestone is approved. Once a milestone is approved, some fields will be locked and you will not be able to add or edit information.
If you select Training, other staff with access to the case will be able to see the milestone.
This will save the milestone and close the New Milestone screen.Complete the task listed below in the training system. When you finish, return to this training page and move to the next task.