Add a Test or Assessment

Use this feature in DECM to schedule a time for an associate to take a test or assessment.

To add a test or assessment:

  1. 1 Go to the Testing and Assessments section of the case.
  2. 2 Click on the add sign to the right of the Assessments table.
  3. 3 Click on the search icon in the Assessment Type field.
  4. 4 Click on the assessment type to select it.
  5. 5 Verify that the status is correct. If it is not, click on the Status field and select the best option.
  6. 6 In the Due Date field, enter the date when the associate will take the test or assessment:
    • a. Click on the Due Date field.
    • b. Click on the calendar icon.
    • c. Click on the date.
    • d. Click on Save at the bottom right of the Assessment screen.

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Practice:
Add a Test or Assessment

Complete the task listed below in the training system. When you finish, return to this training page and move to the next task.

  • Go to the Testing and Assessments section of an associate’s case.
  • Schedule a test or assessment.